Our Values and Commitment to you…
In order to be able to provide you with world-class customer service, our culture is defined by our five values which remain our underlining philosophies when we hire new employees, when we train our staff members, when we talk to our candidates, and when we make promises to our clients. These values are also emphasised to the team throughout our working day.
Our five underlying values are:
Our Values & Commitments
At Adversa Recruitment, we believe that being responsible recruiters and being accountable under recruitment best practice guidelines is not only the right thing to do in general, but also the right thing to do for our customers and clients.
To provide a world-class client and candidate service by going above and beyond to match the perfect role to the perfect candidate. Building integral and robust relationships at all levels to ensure the retention of hard workers and the longevity of placements.
Our commitments to you are simple...
And we promise to deliver you with world-class customer service by:
Demonstrating respect for our candidates, clients and colleagues alike. We promise to be polite, attentive and considerate of any needs and requirements you may have, and will work our hardest to accommodate these while remaining honest about what we can deliver. We also ensure our working environment is fair and inclusive for all, with zero tolerance for discrimination or prejudice of any sort.
Ensuring that we maintain a transparent service from start to finish. Integrity and honesty mean a lot to us and we aim to keep you in the loop at every stage of the process and help explain every part of the process in detail. Remember, it is sometimes a lot of information to take in, so feel free to ask us to repeat parts, or send you clarification via email.
Promising to work hard on your behalf – we know that trying to find a new job can be difficult and stressful, so we work closely with clients to ensure that we can relay information to our candidates. We help perfect your CV, we will guide you through the interview process, provide you with tips and suggested interview questions, and when successful, we will make the onboarding process as simple as possible.
Working as a fluid and effective team to ensure that everybody has common goals based on open and honest communication between departments and ensuring that the needs and requirements of the candidate or client are at the forefront of decisions.
Making everybody at Adversa personally responsible for delivering on our values and commitments. All of our staff’s performance related targets are designed to ensure that these are upheld to the world-class service we have promised…
Stringent checks in place
Our employees are our main assets which provide us with the certainty that we can keep this promise… When hiring we have stringent checks to ensure that all potential staff values are aligned with our own…
If you would like more information regarding our values and commitments please feel free to contact one of our team members by clicking here…
Data Protection & Confidentiality Commitment
Due to the nature of the work many of our candidates undertake throughout their assignments, we have a duty to our clients, and also the vulnerable service users under their care, to ensure that we obtain the relevant documentation from all of our candidates. We appreciate that some of this information is of a confidential nature, and we are committed to protecting every single page of it.
At Adversa, we ensure that all of our staff are fully aware of their responsibilities for safeguarding the confidentiality and preserving the information security of our candidate’s confidential information.
All employees working for Adversa Recruitment are bound by a legal duty of confidence to protect any personal information they may come into contact with during the course of their employment. This is not just a requirement of their contractual responsibilities but also a requirement within the common law duty of confidence and the Data Protection Act 1998, which we take very seriously.
To view our Data Protection & Confidentiality Policy please click here.
“Katie has been very helpful at each step of the way. She has kept me informed and has checked on me to ensure everything was ok. I would say that my experience of Adversa was very good and have already passed Katie’s details on to a colleague.”
– Judith, Invigilator at the British Council
“Karis has been amazing all throughout the process of getting started at my new company. She is very nice, and always has the time of day to check in on you to see how things are going. In previous employment with an agency they did not do this, so I feel much more comfortable here. I would 10/10 recommend this agency!”
– Chloe, Administration Officer at Halton Borough Council
“Absolutely friendly and efficient approach! Sadie contacted me about an opportunity and stayed in touch with me all the way through the interview and my first day. I have experience with a few agencies, and Adversa is my favourite so far! Thank you!”
– Zsuzsanna, Energy Officer at Central Bedfordshire Council
“The team at Adversa, especially Mr Gurdeep, have always been very supportive and approachable. They always pay my wages on time and give me the choice to work in my preferred location. I have found the company very accepting and accommodating of my preferences and I can't thank them enough. I highly recommend this company to anyone within social care.”
– Shamira, Care Assistant at Hampshire County Council
“Mike recently contacted me about an upcoming vacancy with Rotherham Council. He answered any questions I had and helped me to gather the documents I needed for me to start my new job as quickly as possible.”
– Zoe, Cleaning Operative at Rotherham Council
“Adversa Recruitment is the best health care agency. If you are in the UK and have experience in health care, come to Adversa Recruitment. The staff are great, especially Daniel. I strongly recommend everyone come together and show love to vulnerable people with Adversa.”
– Collins, Care Assistant at Hertfordshire County Council
“Sadie called me after finding my CV for a role, put me forward and was always one step ahead of me, calling or emailing to keep me updated on the process. Since confirming my role, they have been so quick to respond to any queries. Sadie made the whole process so smooth and having to never(!) chase for information was amazing. Thank you to Sadie and to the team for your customer service - it is so underrated these days but you guys are setting a high bar for other recruitment agencies.”
– Jenny, Community Engagement Officer
“Brilliant team who helped with my application and were extremely patient and helpful. Special thanks to Rob Berezowy for all his help!”
– Barney, Cleaner at Bedford Borough Council
“Karis at Adversa Recruitment is a pleasure to work with. I appreciate her positive, upbeat, calm and professional way of working. Karis is well organised and takes time to show that she cares about your progress."
– Jeremy, Senior Communications Officer at West Sussex County Council
“Very friendly. efficient and helpful people who gained me employment. I am ever so grateful for the outcome. Thank you so much!”
– Richard, Service Support Assistant at Hull City Council
“Friendly and efficient approach. Top level of professionalism. Sadie contacted me about an opportunity and she stayed in touch with me all the way through - along with other professionals from Adversa, Sophie and Hayley. All paperwork (online) was quick and smooth. I would recommend."
– Jason, Community Engagement Officer at Bedford Borough Council
“I really can't say it all, but believe me this agency are the best in Hertfordshire! Good communication skills, always supportive, encouraging and friendly. I am happy to be part of this team. Kudos to Daniel, who is doing a great job for Adversa. Keep it up!”
– Azeezat, Care Assistant at Hertfordshire County Council
“Adversa have been a great agency for me to work for. They found me a temporary job that lasted 9 months and led to permanent employment. Gurdeep was always helpful and responsive. I would recommend!!"
- Catherine, Senior Contact Tracer at Thurrock Council
“Very professional. I have worked through agencies for years and I must say I am impressed. They are quick at answering queries and actually listen to your preferences and needs. Karis and Elle have been fantastic, always a phone call away - it's refreshing! The vetting process was painless and the communication regarding the role, interviews and options always seem to be honest and straight forward.”
- Joana, Accommodation Officer at Flintshire County Council
“A first-class, professional agency. They are great to chat with and have great communication. You feel valued, taken care of and much more. They are excellent, on the ball and I can't rate them highly enough!”
– Stephen, Youth Bus Driver at Cardiff Council
"Really good experience with this agency. Very fast replies and really informative about possible roles. Quite high turn around and could've started as early as the Monday after my interview. I dealt with Sadie and she was fantastic and very helpful. I will definitely use again in future if needed."
- Jessica, Admin Support Worker at Cardiff Council
"Excellent agency. They find you the perfect jobs super quick, fitted to your profile/CV. Very friendly, helpful, patient staff who are happy to support you. Always paid in a timely manner and ensure that you have swift moves between contracts. It's been great being employed by them, they take away all the stress of finding and applying for jobs. Special thank you to Daniel, who's an excellent recruitment consultant."
- Martyna, Social Work Assistant at South Gloucestershire Council
"I was contacted by Karis who was professional and friendly. The whole process was great and even the paperwork was easy. From the start to obtaining the position was only about a week or so. After I started, Karis didn’t abandon me - she phoned to check all was going well and remind me about how to put in my timesheet. Such care and service is very rare and much appreciated."
- Kathleen, Business Grants Processor at Swindon Borough Council