Our Values and Commitment to you…
In order to be able to provide you with world-class customer service, our culture is defined by our four values which remain our underlining philosophies when we hire new employees, when we train our staff members, when we talk to our candidates, and when we make promises to our clients. These values are also emphasised to the team throughout our working day.
Our four underlying values are:
Our Values & Commitments
At Adversa Recruitment, we believe that being responsible recruiters and being accountable under recruitment best practice guidelines is not only the right thing to do in general, but also the right thing to do for our customers and clients.
To provide a world-class client and candidate service by going above and beyond to match the perfect role to the perfect candidate. Building integral and robust relationships at all levels to ensure the retention of hard workers and the longevity of placements.
Our commitments to you are simple...
And we promise to deliver you with world-class customer service by:
Ensuring that we maintain a transparent service from start to finish. Integrity and honesty mean a lot to us and we aim to keep you in the loop at every stage of the process and help explain every part of the process in detail. Remember, it is sometimes a lot of information to take in, so feel free to ask us to repeat parts, or send you clarification via email.
Promising to work hard on your behalf – we know that trying to find a new job can be difficult and stressful, so we work closely with clients to ensure that we can relay information to our candidates. We help perfect your CV, we will guide you through the interview process, provide you with tips and suggested interview questions, and when successful, we will make the onboarding process as simple as possible.
Working as a fluid and effective team to ensure that everybody has common goals based on open and honest communication between departments and ensuring that the needs and requirements of the candidate or client are at the forefront of decisions.
Making everybody at Adversa personally responsible for delivering on our values and commitments. All of our staff’s performance related targets are designed to ensure that these are upheld to the world-class service we have promised…
Stringent checks in place
Our employees are our main assets which provide us with the certainty that we can keep this promise… When hiring we have stringent checks to ensure that all potential staff values are aligned with our own…
If you would like more information regarding our values and commitments please feel free to contact one of our team members by clicking here…
Data Protection & Confidentiality Commitment
Due to the nature of the work many of our candidates undertake throughout their assignments, we have a duty to our clients, and also the vulnerable service users under their care, to ensure that we obtain the relevant documentation from all of our candidates. We appreciate that some of this information is of a confidential nature, and we are committed to protecting every single page of it.
At Adversa, we ensure that all of our staff are fully aware of their responsibilities for safeguarding the confidentiality and preserving the information security of our candidate’s confidential information.
All employees working for Adversa Recruitment are bound by a legal duty of confidence to protect any personal information they may come into contact with during the course of their employment. This is not just a requirement of their contractual responsibilities but also a requirement within the common law duty of confidence and the Data Protection Act 1998, which we take very seriously.
To view our Data Protection & Confidentiality Policy please click here.
“Katie has been very helpful at each step of the way. She has kept me informed and has checked on me to ensure everything was ok. I would say that my experience of Adversa was very good and have already passed Katie’s details on to a colleague”
– Judith, Invigilator at the British Council
“The team at Adversa have been very professional from the beginning, I had been struggling getting to grips with the compliance, but when things were explained I ended up sailing through the process”
– Anika, Family Support Worker at Camden Council
“Always available when I call, and reacts quickly when required. Mark has helped me cover shifts at the last minute no matter what day of the week it is”
– Carol, Care Home Manager at Lancashire County Council
“Very happy with the service so far, Mark was very professional, and found me a job within 1 week as promised”
– Elijah, MH Social Worker at Slough Borough Council
“I was sceptical about temporary recruitment due to some bad experiences in the past, but I have not had any issues with pay and Jessica has been very professional and managed to get my assignment with Hampshire extended twice now”
– Chris, Senior Administrator at Hampshire County Council
“I am very happy to write a testimonial for John, he clearly worked hard on my behalf and is always a pleasure to speak to”
– Carlyn, Sheltered Housing Officer at LB Waltham Forest
“Jessica was very responsive when we released our vacancy, she knew exactly what we needed which made the process very easy. I am also very happy with the quality of candidates that where provided”
– Isobel, Admin Team Leader, Wirral Council
“Adversa always deliver good candidates, they are always fully prepared for interviews and I attribute this to John always preparing his candidates well”
– Margaret, Team Leader at Southwark Council
“Adversa helped me get the job I wanted and were very professional and supportive in the whole recruitment process”
– Niraj, Payroll Officer at Dudley Council
“Very good service from Adversa – Mark always manages to find me lots of shifts and helped me find accommodation for my role in Winchester”
– Ilah, Care Assistant at Hampshire County Council
“Adversa helped me get the job I had applied for, they helped me with interview techniques and prepared me well for the role, would definitely recommend to colleagues!”
– Brigit, Business Support Officer at Lancashire County Council
“Katie was very professional and polite during the whole process. Very happy with the service and my role with Avon & Somerset Constabulary”
– Julie, Administrator at Avon & Somerset Constabulary
“I would like to say a big thank you for such an organised Recruitment Agency called Adversa Recruitment Ltd, especially my thanks goes to Katie Swingler who has been a fantastic help in finding work for me, and supporting me from day one, always contacting me straight away either by phone or email.
Nothing is never too much trouble for Katie to help and her care and concern for her staff is fantastic.
I have worked for many Recruitment Agencies and I would say Adversa Recruitment Ltd would be No.1, for their professional service that Katie has provided.
I would have no problem in recommending Adversa Recruitment Ltd to other colleagues of mine. Well done Adversa, keep up the fantastic work that you do”
– Maria, Administration Support at Cornwall Council
"I can not thank you enough for all of your efforts and help over the last few months! You have been so helpful and made everything so simple and landed me a permanent job which I hope I continue to love! If however something does not work out, you will be my first contact to do your amazing work again"
- Kelly, Culture Administrator at Rutland County Council
"I am very grateful for your help, otherwise I would have not been able to carry on in my post, which has been of great benefit to my Manager. I have also sung your praises to the HR Team.
I have your number in my phone and recommend you to people who are looking for agencies. Once again, thank you so much for your help"
- Susan, Business Support Officer at Worcestershire Children and Young People, Worcestershire County Council
John Stevens has managed to source me a contract with Cardiff Council and it is all down to his hard work and level of commitment.
John's communication skills are amazing and I cannot fault his level of keeping me upto date with changes between the hiring companies and feedback.
John has spent time coaching and preparing myself for interviews and advice around my CV and focusing on my strengths.
I see John as an asset to your company and has really set the bar in terms of what an agency consultant should be and how he works with all his clients.
I cannot thank or praise John enough and am so grateful for this opportunity I am about to start with Cardiff Council.
- Jamie, Children's Social Worker at Cardiff Council